Privacy policy

INTRODUCTION

Your privacy is important to us, so, through this document, we explain what data we collect from users, how we use it and why, among other indications.

For your information, we will never ask for more information than we will actually need for the required services; We will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for any other purpose not previously indicated.

As users, you must carefully read this Privacy Policy regularly, and whenever you enter your personal data, since this document may be modified since the provider may modify any type of information that may appear on the website to comply with the regulations. or update the policy, and without there being an obligation to notify or inform users of said obligations, publication on the provider's website being sufficient.

RESPONSIBLE FOR THE TREATMENT:

Identity: TOP SAILING CHARTER, SL ( also the provider)

NIF: B17975889

Postal address: C/ Francesc Macià, 11, 17257, Torroella de Montgrí, Girona     

Email: barbara.m@topsailingcharter.com

TOP SAILING CHARTER, SL , as responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD) relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data and other current regulations regarding the protection of personal data, and by Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.

METHOD OF OBTAINING DATA, WHAT DATA WE COLLECT and ITS PURPOSE:

The data we collect, the way we obtain it and the purpose of the treatment is as follows:

The photographs posted on the website are the property of TOP SAILING CHARTER, SL

You can revoke your consent at any time by sending a letter with the subject "Unsubscribe" to the aforementioned email.

In accordance with the LSSICE, TOP SAILING CHARTER, SL does not practice SPAM, therefore, it does not send commercial emails by e-mail that have not been previously requested or authorized by the User. Consequently, in all communications that you will receive from the provider, the user has the possibility of canceling their express consent to receive our communications.

We will not process your personal data for any other purpose than those described except for legal obligation or judicial requirement.

You will not be subject to decisions based on automated treatments that produce effects on your data.

DATA CONSERVATION PERIOD:

Your data will be kept for the duration of the commercial relationship with us or you exercise your right of cancellation or opposition, or limitation of processing. However, we will retain your data within the periods legally provided for in the applicable provisions.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:

TOP SAILING CHARTER, SL will only provide information to security forces and bodies under a court order or due to the obligation of a legal norm, without prejudice to being able to block or cancel your account if there may be indications of the commission of a crime by the user. The information provided will only be what the provider has at that time.

The information you provide us through this website will be hosted on the servers of TOP SAILING CHARTER, SL , contracted to the company that provides the web hosting service. The processing of the entity's data is regulated by a data processor contract between the provider and this company.

Likewise, the provider uses certain tools to provide services necessary for the development of the activity, and may store your data. These tools are the following:

Google Analytics : to perform an analysis and metric of the use that users make of the website through cookies. The information generated and collected by these cookies about use (including the IP address) will be directly transmitted to and stored by Google Inc., located at Delaware, 1600 Amphitheater Parkway, Mount View (California), CA 94043, United States (" Google"). ), on its servers in the United States.

Email Marketing : used for the email marketing service: MAILCHIMP, The Rocket Science Group, LLC 675 Ponce de Leon Ave NE Suite 5000 Atlanta, GA 30308 USA, a group company of Intuit Inc.

RIGHTS OF INTERESTED PERSONS:

As an interested user, you can request the exercise of the following rights before TOP SAILING CHARTER, SL by submitting a letter to the postal address in the heading or by sending an email to barbara.m@topsailingcharter.com, indicating as Subject: "DATA PROTECTION : RIGHTS OF THOSE AFFECTED”.

Rights:

- Right of access: allows the interested party to know and obtain information about their personal data undergoing processing.

- Right to rectification : allows you to correct errors and modify data that turns out to be inaccurate or incomplete

- Right to deletion : allows data that is inappropriate or excessive to be deleted

- Right to object : right of the interested party to not have the processing of their personal data carried out or to cease it.

- Limitation of processing : involves marking the personal data stored, in order to limit their future processing, for the exercise or defense of claims.

- Data portability : provision of the data being processed to the interested party, so that they can transmit it to another person responsible, without impediments.

- Right not to be subject to automated individual decisions (including profiling) : right not to be subject to a decision based on automated processing that produces effects or significantly affects.

As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the legality of the processing carried out before the withdrawal of consent.

You also have the right to file a claim with the supervisory authority if you consider that your rights may have been violated in relation to the protection of your data (aepd.es).

ADDITIONAL INFORMATION

SECURITY MEASURES:

The data you provide us will be treated confidentially. The provider has adopted all the technical and organizational measures and all levels of protection necessary to guarantee security in the processing of data and prevent its alteration, loss, theft, unauthorized treatment or access, in accordance with the state of technology and nature of the data stored. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.

LANGUAGE

The language applicable to this privacy policy is Spanish. Therefore, in the event that there is any contradiction in any of the versions provided in other languages, the Spanish version will prevail.

SOCIAL NETWORKS

We inform you that TOP SAILING CHARTER, SL may have a presence on social networks. The processing of data carried out on people who become followers on social networks (and/or carry out any link or connection action through social networks) of the official pages of TOP SAILING CHARTER, SL is will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.

TOP SAILING CHARTER, SL will process your data for the purposes of correctly managing its presence on the social network, informing about activities, products or services of the provider, as well as for any other purpose that the regulations of Social Networks allow.

                The publication of content is prohibited:

                - That are allegedly illegal by national, community or international regulations or that carry out activities that are allegedly illegal or contravene the principles of good faith.

                That violate the fundamental rights of people, lack courtesy on the network, annoy or may generate negative opinions in our users or third parties and in general any content that TOP SAILING CHARTER, SL considers inappropriate.

                - And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual and industrial property rights.

Likewise, TOP SAILING CHARTER, SL reserves the right to remove, without prior notice, from the website or the corporate social network those contents that are considered inappropriate.

In any case, if you send personal information through the social network, TOP SAILING CHARTER, SL will be exempt from liability in relation to the security measures applicable to this platform and the user, if they want to know them, must consult the corresponding particular conditions of the network in question.

REMARKETING AND RETARGETTING

Remarketing is a system that allows you to create adapted or personalized ads for users who previously visited a website and in this case, ours. It is a solution associated with Google Adwords with the aim of achieving a better return on investment (ROI). Remarketing inserts a cookie on the user's computer and on sites affiliated with Google Adsense with graphic ads , a banner from the provider is displayed.

Retargeting is the technique used to show, on other websites thanks to a tracking system, graphic ads to a user who has left our site without completing a process that we wanted it to finish (registration, purchase, request, etc.) , These ads should be mainly oriented towards the conversion of our website's objective.

Doubleclick , Google Adword cookies . You can learn about the data these cookies collect in the following privacy policies of each service:

• Goal

• “X”

• Doubleclick

• Google Adword

If you do not want this information to be collected by these cookies, please disable Google's use of cookies through Google's ad settings. You can also disable the use of cookies from a third-party vendor via the Network Advertising opt-out page initiative .

This type of service allows you to interact with social networks or other external platforms. The interactions and information obtained by the provider will always be subject to the user's privacy settings on each social network. If a service is installed that allows interaction with social networks, it is possible that, even if users do not use the service, it collects web traffic data related to the pages on which they are installed.

META ADS

The provider's website uses Facebook ads , which is Facebook's advertising platform. This allows you to create campaigns and advertisements. When generating an ad, you can segment the audience by:

• Place

• Demographic data (age, sex, etc.)

• Interests (activities, hobbies, etc.)

• What they buy on the internet and through other channels.

• Etc.

From the moment the user leaves their data in the form enabled to join the subscription newsletter, the data obtained through Meta Ads is subject to this privacy policy. In no case will the information from Facebook be used for a different purpose.

“X” ADS

The provider's website uses “X” Ads, which is the advertising platform of “X”. This allows you to create campaigns and advertisements. When generating an ad, you can segment the audience by:

• Place

• Demographic data (age, sex, etc.)

• Interests (activities, hobbies, etc.)

• What they buy on the internet and through other channels.

• Etc.

From the moment the user leaves their data in the form enabled to join the subscription newsletter, the data obtained through “X” Ads are subject to this privacy policy. In no case will the information from “X” be used for a different purpose.

GOOGLE ADWORDS

Adwords is a Google platform for ADVERTISERS who want to advertise on GOOGLE. The provider uses Google Adwords , which is Google's advertising platform. This allows you to create campaigns and advertisements to display them on other websites. When generating an ad, you can segment the audience by:

• Place

• Demographic data (age, sex, etc.)

• Interests (activities, hobbies, etc.)

• What they buy on the internet and through other channels.

• Etc.

From the moment the user leaves their data in the form enabled to join the subscription newsletter, the data obtained through Google Adwords is subject to this privacy policy. In no case will the information from Google be used for a different purpose.

The provider may select and publish customer testimonials to the Services. These witnesses may contain personally identifiable information, such as your name and/or the city, state, or country in which you live. If you want your name or testimonial to be removed or deleted from the website, you must contact the provider with the contact information outlined above.

PINTEREST ADS

Pinterest Ads are an advertising system on social networks that allows us to use Pinterest to launch promoted content with which to attract the attention of our target . However, due to the characteristics of the network in which it is located, advertising on Pinterest has many things in common with search engine advertising , instead of traditional social ads .

Pinterest is a social network that is based on collecting ideas around different user interests. Users use the network to save the ideas that interest them most, but also to search for images that may be of interest to them using keywords. And that is where Pinterest works as a search engine, since as a brand we are interested in being at the top of searches to increase our visibility. You can control how Pinterest uses this information to personalize your user experience and ads in your privacy and data settings. 

PUBLICATION OF YOUR TESTIMONY

If the user wants to publish their opinion on the website, we inform them that the data provided will be processed to respond to the proposed suggestions, experiences or opinions regarding the services to be published on the website and thus be able to help other users. The data will be kept as long as there is a mutual interest to maintain the purpose of the processing and when it is no longer necessary for this purpose, it will be deleted with appropriate security measures to guarantee the pseudonymization of the data or its total destruction. The witnesses will be published on our website. The only personal information that will be published about the witness will be his or her name .

WHATSAPP

The processing of data carried out on people who make a query through WhatsApp of TOP SAILING CHARTER, SL will be governed by this section, as well as those conditions of use, privacy policies and access regulations that pertain to the application that proceed in each case and previously accepted by the user. TOP SAILING CHARTER, SL , will process your data in order to correctly manage your query, as well as any other purpose of the administrative management of the service. Your data is shared with WhatsApp Ireland Limited , whose technical security measures ensure the confidentiality, integrity and availability of your information, as indicated in its own privacy policy. No further transfers are foreseen, except by legal obligation or judicial requirement. Your data will be kept for the duration of the purpose for which it was obtained and, once it is no longer necessary, it will be duly blocked, archived and preserved for the legally established time. The use of TOP SAILING CHARTER, SL's WhatsApp is prohibited to send content that is not necessary for the response to the query and that is illegal by national or international regulations that violate the fundamental rights of people and in general that contravene the principles of legality, honesty, responsibility, protection of private life, consumer protection and intellectual and industrial property rights.

CHANGES TO THIS PRIVACY POLICY

TOP SAILING CHARTER, SL reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.

REVOCABILITY

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to TOP SAILING CHARTER, SL in the terms established in this Policy for the exercise of rights. This revocation will in no case be retroactive.

LEGISLATION

In general, the relations between TOP SAILING CHARTER, SL with the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent to resolve all conflicts. derived from or related to its use by the Courts and Tribunals of Girona.