How is to rent a boat with us?

Have you never rented a boat to sail? Have you rented before but it didn't work out? So one of the things that you will value most is close, honest and professional treatment, like at TSCH.

If this is your first time renting a boat or you have already had an unsatisfactory experience with another boat rental agency, this will be interesting for you. Because we promise you that rent with anyone who is part of our team will seem quick, simple and secure.

 

And here we share the normal steps that most bookings with our clients follow, so you can see what you could expect if you contact us one day. The story would go like this:

 

you - HELLO, I WOULD LIKE TO RENT A BOAT

You've been asking around, you've found us online,

a friend has recommended TSCH to you...

The fact is that you reach our web form, telephone or email.

And, the best thing, you decide to contact us! :-)

 

(NOTE: if you write us a message via social media,

is OK as well. In that case, our Community Manager will

ask for your phone number or email so we can contact you)

 

tsch - GREAT! I CAN HELP YOU

Whatever the case, we want you to know that

when we finally talk, will not be assisting you a salesperson.

At TSCH we are sailors and we also love it, so whoever

has been assigned to advise you knows very well

what they are talking about, that's for sure!

Unless you have filled out the form on our website,

where we already ask you for a lot of input information,

we will ask you a few things to be able to help you better.

 

you - WELL LOOK, I'LL TELL YOU...

I live in...

and I would love to sail...

I will travel with...

My sailing experience is...

About which boat I prefer, well...

And my budget would be more or less...

(bla bla bla)

 

tsch - OKAY, THEN, I RECOMMEND YOU...

This moment is when we will start to give you some

general recommendations about the destination,

the flight if necessary and other important things

that you should keep in mind.

We will also tell you about all the services

we can add to make things easier for you in advance

at your destination: transfers, basic purchase...

 

you - THAT SOUNDS GOOD... BUT,

WHAT EXACTLY DO YOU OFFER ME?

We all know that when you are trying to book a trip

and you talk to someone professional, that makes you feel

safe and gives you a lot of confidence.

It would be great if it were also very fast,

but excellent service, like almost everything best in life,

takes a little time. It won't be much, just about

24 hours almost always, just to give your advisor

time to find what best fits your preferences.

 

tsch - HELLO AGAIN!

HERE I SEND YOU SOMETHING INTERESTING

The person from our team who assisted you will send you

a proposal to your email, normally with three

options about everything you talked about.

Each option in this proposal includes the type of boat,

with a photo, and some important information based

on where it is located and, of course, the price.

(plus extras).

 

you - THANK YOU!

I LOOK AT IT AND TELL YOU SOMETHING

At this point, we have offered you

our best offer for what you were looking for.

Now it's your turn!

If you still have any questions, of course, you can

resolve them with your advisor before closing the rental.

In fact, at the end of that email with the proposals,

you have his photoso you can give him or her

a face and also his name and phone number.

 

tsch - HELLO AGAIN, WHAT HAVE YOU DECIDED?

Normally, you are the one who contacts us again

to tell us which of the options you have chosen.

Otherwise, maybe in a couple of days,

more or less, your advisor will be interested in you.

It's part of our follow-up, zero pressure :-)

 

If, in the end, you decide not to rent with us,

absolutely nothing happens.

We appreciate your interest and,

who knows, we may talk again another time.

 

But, if you say yes, we will follow normal procedures such

as asking you for some information and documentation.

 

We will also finalize the payment issue and

your next adventure will be waiting for you!

 

By the way, all of this

at TSCH it is WITHOUT OBLIGATION.

 

Ah! A few days before traveling your advisor will contact you

again to make sure everything is in order and you have

no doubts. Personalized treatment from start to finish.

 

DO YOU FANCY TO SAIL?

SHALL WE TALK?